Auvik vs Domotz

Both are purpose-built for MSPs, but they serve different MSP profiles. Auvik is better for MSPs managing complex enterprise client networks where monitoring depth reduces support labor. Domotz is better for MSPs serving many small-to-mid business clients where cost efficiency and remote device management matter more than deep SNMP metrics.

Domotz is typically 5–8x cheaper per site. For a site with 10 network devices: Auvik Performance ~$2,500/yr vs Domotz Business ~$420/yr. For a 30-site MSP with 10 devices per site: Auvik ~$75,000/yr vs Domotz Business ~$12,600/yr. The cost difference is significant — but Auvik's depth can reduce support labor enough to justify the premium in appropriate environments.

Yes. Domotz Business integrates with ConnectWise Manage, Autotask PSA, and Halo PSA for alert-to-ticket creation. Auvik integrates with the same platforms plus Syncro and others. Both platforms cover the major MSP PSA tools adequately. The PSA integration quality is similar between the two.

Yes. Auvik Performance tier automatically backs up network device configurations (routers, switches, firewalls) and tracks configuration changes over time. This is a feature Domotz does not include. MSPs offering managed network services that include change management often cite Auvik's config backup as justification for the higher price.

Yes. PoE port cycling is one of Domotz's standout features — MSPs can remotely restart PoE-powered devices (IP cameras, VoIP phones, wireless APs) by toggling their PoE port on the monitored switch, without an on-site visit. Auvik does not offer native PoE port cycling — it requires custom scripting against the switch's management API.

No. Auvik uses a software collector — a lightweight application installed on any Windows or Linux machine at the site (VM, NUC, or existing server). No dedicated hardware purchase is required. Domotz can use software probes on Raspberry Pi or NUC hardware, or purpose-built Domotz hardware. Both are flexible on hardware requirements.

Domotz is primarily positioned for SMB client environments. It can monitor enterprise-scale networks, but its SNMP depth, traffic analysis, and reporting are less feature-complete than Auvik for complex enterprise monitoring. Enterprise IT departments typically choose Auvik, PRTG, or Checkmk over Domotz for large-scale deployments.

Yes. Auvik Performance tier includes traffic analysis — NetFlow and IPFIX data collection from capable network devices, showing bandwidth utilization by source, destination, and protocol. This helps MSPs diagnose bandwidth issues and identify unusual traffic patterns. Domotz provides basic bandwidth monitoring but does not include flow-based traffic analysis.

Both platforms generate network topology maps automatically based on CDP/LLDP discovery. Auvik's topology maps are generally considered more detailed and visually polished — showing link speeds, device types, and traffic utilization on connection lines. Domotz's topology maps are functional but simpler. For presentations to clients, Auvik's maps are typically preferred.

Yes. Some MSPs use Auvik for enterprise or complex clients and Domotz for smaller/simpler clients — matching tool cost to client complexity. This two-tier approach allows MSPs to offer premium monitoring services at Auvik cost for clients that can support it, while maintaining margin on simpler clients via Domotz's lower per-site pricing.