Domotz deploys through a lightweight collector installed at each monitored site. The collector can run as a software agent on Windows, macOS, Linux, Raspberry Pi, or as a Docker container — or on dedicated Domotz Box hardware.
Each collector handles device discovery, monitoring, and remote access for that site, communicating with the cloud-hosted management console. Deployment per site is typically measured in minutes. For MSPs rolling out across dozens of client sites, the deployment model maps naturally to one collector per location with centralized multi-tenant management.
Device discovery is agentless, using Layer 2 and Layer 3 scanning across VLANs and subnets. Domotz identifies every IP-connected device on the network — switches, routers, firewalls, access points, servers, workstations, printers, IoT devices, and AV equipment — without requiring SNMP or agent installation first. Discovered devices can then be selectively promoted to managed status for deeper monitoring, alerting, and remote access. This discover-first, manage-selectively approach keeps costs predictable and avoids paying for devices that only need basic status visibility.
Integration depth matters for MSPs running Domotz alongside a PSA or documentation platform. Domotz integrates with ConnectWise PSA, Autotask, IT Glue, Zendesk, Slack, Microsoft Teams, and PagerDuty, plus an open API for custom integrations. Alert-to-ticket workflows with ConnectWise and Autotask reduce manual intervention for incident management. Validate the specific PSA integration in your environment before committing — ticket sync reliability is the most common failure point in any monitoring-to-PSA integration.