Atera
Per-technician · Cloud · Free trial
Atera is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
There is no integrated open-source MSP platform — the PSA+RMM+remote access combination doesn't exist in open source. MSPs wanting to minimize licensing can combine GLPI (PSA/ticketing), Zabbix (monitoring), and RustDesk (remote access), but the integration work and multi-tenancy gap make this approach impractical for most MSPs.
15 tools in this category.
These tools are part of the msp software category but may not match the open source filter above. Worth reviewing if the primary options don't fit.
Per-technician · Cloud · Free trial
Atera is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Usage-based pricing · Cloud · Free trial
NinjaOne is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · Cloud
Autotask PSA is the second-deepest PSA in the MSP market after ConnectWise Manage — strongest when the MSP runs Datto RMM and IT Glue, where the bidirectional integration creates an operations platform that competing stacks cannot match on data flow.
Custom quote · Cloud / On-prem
ConnectWise Automate is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · Cloud
ConnectWise Manage is the deepest PSA platform in the MSP market — service boards, agreement-based billing, procurement workflows, and project management that go beyond what any competitor offers — but the implementation timeline, UI age, and opaque pricing make it a commitment, not a subscription.
Custom quote · Cloud
Datto RMM is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Per-technician · Cloud · Free trial
GoTo Resolve is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · Cloud
HaloPSA is the modern PSA platform that has emerged as the strongest alternative to ConnectWise Manage and Autotask for MSPs that want comparable feature depth with a cleaner UI, published pricing, and faster implementation.
Custom quote · Cloud
Kaseya BMS is the PSA that comes free inside the Kaseya IT Complete bundle — covering standard ticketing, time tracking, and billing at no incremental cost for existing VSA customers, but with noticeably less depth than Autotask and ConnectWise Manage.
Custom quote · Cloud · Free trial
MSP360 RMM is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · Cloud · Free trial
N-able MSP Manager is a lightweight PSA built for small MSPs already running N-central or N-sight RMM — it handles ticketing, billing, and customer management without the cost or complexity of ConnectWise Manage or Autotask, but MSPs outgrowing it face a painful migration.
Custom quote · Cloud / On-prem
N-central is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Endpoint-based · Cloud · Free trial
Pulseway is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Per-technician · Cloud · Free trial
SuperOps is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Per-technician · Cloud · Free trial
Syncro is positioned here as a RMM software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
MSP platforms require multi-tenant architecture (isolating client data), integrated billing, technician workflow orchestration, and real-time remote access — a combination too complex and commercially valuable for open-source sustainability without vendor backing.
In theory: GLPI for ticketing, Zabbix for monitoring, RustDesk for remote access, Ansible for automation. In practice, the integration burden and missing multi-tenancy make this approach viable only for MSPs with 1-2 technicians and strong Linux skills.
Atera at $79/technician/month and Syncro at $129/technician/month are the cheapest integrated PSA+RMM platforms. Both include unlimited endpoints per technician, which is cheaper than assembling and maintaining an open-source stack.