Syncro pricing: what MSPs actually pay

Syncro pricing model: per technician with unlimited endpoints

Syncro's Core plan at $129 per technician per month covers the full RMM+PSA stack: endpoint monitoring and alerting, Windows and macOS patch management with scheduling and approval policies, ticketing with SLA timers and escalation rules, invoicing with customizable templates, recurring billing with Stripe and ACH payment processing, remote access via bundled Splashtop, and PowerShell/Mac scripting automation.

For a solo MSP or a two-person shop managing hundreds of endpoints, the Core plan provides everything needed to run the business from a single console.

The Team plan at $179 per technician per month adds capabilities that matter as the MSP grows: network discovery for identifying unmanaged devices on client networks, advanced ticket creation automations that reduce manual triage, guided ticket resolution powered by AI, scheduled database exports for reporting and compliance, Entra ID sync and actions for Microsoft 365 identity management, and security baselines aligned with CIS benchmarks for M365 environments.

The $50 per technician uplift is justified if network discovery, M365 security assessment, or Entra ID management are active requirements — otherwise, the Core plan covers the operational essentials.

What is not in the base rate: Syncro Cloud Backup is a separate add-on. Third-party endpoint security tools — Bitdefender, SentinelOne, Webroot — are priced by those vendors independently. ConnectWise ScreenConnect integration is optional for MSPs that need advanced remote access features beyond the bundled Splashtop. These add-ons are individually modest but can add $20 to $60 per technician per month in practice. Build the complete stack cost before comparing against alternatives.

Pricing source: official pricing page, verified 2026-03-17.

Read the pricing through the buying motion, not only the packaging language.

What actually changes the Syncro bill

The Core plan at $129 per technician per month is the right starting point for solo MSPs and small teams whose primary need is combined RMM+PSA without per-device cost scaling. It covers endpoint management, ticketing, invoicing, and remote access — the full operational stack for running a managed services practice. Most MSPs starting with Syncro should begin on Core and upgrade to Team only when specific Team-tier features become operational requirements.

The Team plan at $179 per technician per month makes sense when the MSP is actively managing Microsoft 365 environments, needs network discovery for client network assessments, or wants AI-assisted ticket resolution to improve technician efficiency.

The M365 security baselines and Entra ID integration are particularly relevant for MSPs selling M365 management as a service line — the automated license billing alone can save hours of manual reconciliation per month. If M365 management is not a core service offering, the Team plan's incremental value is harder to justify.

The per-technician model's advantage is most dramatic for MSPs with high endpoint-to-technician ratios. A three-person MSP managing 500 endpoints pays $387 to $537 per month on Syncro. The same environment on NinjaOne at an estimated $2.50 per device runs $1,250 per month.

That $700 to $850 monthly gap compounds annually and represents the structural case for per-technician pricing. The advantage narrows as technician count grows — a ten-person MSP pays $1,290 to $1,790 per month on Syncro regardless of endpoint count, which may or may not be cheaper than per-device alternatives depending on the specific device count and negotiated rates.

Pricing questions to resolve before committing

Sources

These are the public references, pricing pages, and editorial inputs used to support this page. Readers should still confirm final commercial or product details directly with the vendor when the decision becomes real.