PRTG vs Domotz

Domotz is generally better for MSPs managing many distributed client sites. Its probe-per-site model, white-label client portal, PSA integrations (ConnectWise, Autotask), and remote device management features are built for MSP workflows. PRTG's remote probe setup requires more infrastructure overhead and lacks the white-label portal — making it harder to scale across many client sites.

Yes, Domotz supports basic SNMP monitoring for device discovery and interface status. However, its SNMP library and OID customization depth are less comprehensive than PRTG's 1,500+ device templates. For environments requiring detailed SNMP-based hardware monitoring, PRTG provides significantly more depth.

PRTG requires a Windows machine at each remote site to run a PRTG remote probe, or it requires a reliable WAN connection from remote sites back to the central PRTG server. Domotz's hardware probe is typically a small box (Raspberry Pi, Intel NUC, or similar) that connects to the site network — simpler to provision but requires physical hardware at each site.

Domotz Standard is $21/probe/mo and Business is $35/probe/mo (annual billing). Each probe monitors one site with unlimited devices. For 10 sites: Domotz Business = $4,200/yr. PRTG 1,000-sensor license covers approximately 200 devices from one server at €3,899/yr (~$4,300/yr). For fewer than ~30 sites, costs are comparable.

Domotz can replace PRTG for basic network device monitoring at distributed sites, but cannot fully replace PRTG's depth. NetFlow/sFlow analysis, VoIP monitoring, granular SNMP hardware sensors, and bandwidth monitoring are PRTG capabilities that Domotz does not replicate. For organizations where monitoring depth is critical, PRTG is difficult to fully replace with Domotz.

Yes. Domotz Business includes a white-label MSP portal, allowing IT service providers to present monitoring dashboards to clients under their own branding. PRTG does not offer a white-label portal — client views in PRTG require custom configuration rather than a dedicated partner portal.

Yes. PRTG supports NetFlow v5/v9, IPFIX, sFlow, and jFlow traffic analysis. This provides detailed bandwidth utilization data by source/destination IP, protocol, and application. Domotz does not include NetFlow or sFlow analysis. For organizations that need to understand traffic composition — not just bandwidth totals — PRTG's flow monitoring is a significant advantage.

Domotz has purpose-built MSP PSA integrations with ConnectWise Manage, Autotask, and Halo PSA — alerts and device events create tickets automatically in the PSA. PRTG integrates with ConnectWise and other PSA tools, but typically requires more configuration via webhooks or third-party connectors. For MSPs, Domotz's out-of-the-box PSA integrations reduce setup overhead.

Yes, using PRTG Hosted Monitor (the cloud-hosted version) with PRTG Mini Probes — lightweight software agents installed at remote sites that report back to the cloud-hosted PRTG server. This reduces on-premises server requirements but still needs a network-connected device at each site. PRTG's cloud-hosted option is less established than Domotz's purpose-built cloud architecture.

Yes. Domotz includes built-in remote access to devices at monitored sites — IT teams can remotely access device web interfaces, RDP into servers, and SSH into network devices through the Domotz cloud portal without a VPN. This is useful for MSPs troubleshooting client sites remotely. PRTG does not include native remote access — remote management requires separate tools or PRTG custom scripts.