Datto RMM vs MSP360 RMM compares fit, tradeoffs, and operational strengths for IT buyers.
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This comparison template is designed for shortlist evaluation with a practical, operator-focused lens rather than vendor-led positioning.
Datto RMM and MSP360 RMM should be separated by the conditions that matter after rollout, not by whoever tells the smoother story in a demo. Use this page to see which option handles your deployment model, operating constraints, and commercial tradeoffs with less friction.
Datto RMM gives teams a way to evaluate RMM software fit, deployment tradeoffs, and day-to-day operational usability.
Custom quote pricing, Cloud deployment, Windows, macOS operating-system support, and no clearly listed trial path.
Datto RMM is usually a better fit when cloud, custom quote, and Windows, macOS line up more closely with the environment your team actually needs to support.
MSP360 RMM gives teams a way to evaluate RMM software fit, deployment tradeoffs, and day-to-day operational usability.
Custom quote pricing, Cloud deployment, Windows, macOS, Linux operating-system support, and a trial path for early validation.
MSP360 RMM is usually a better fit when cloud, custom quote, and Windows, macOS, Linux line up more closely with the environment your team actually needs to support.
Use the matrix as the fastest way to isolate hard differences in pricing, deployment, platform coverage, and trial access before you go deeper into rollout and workflow questions.
| Criteria | ProductDatto RMM | ProductMSP360 RMM |
|---|---|---|
| Pricing model | Custom quote | Custom quote |
| Deployment model | Cloud | Cloud |
| Supported OS | Windows, macOS | Windows, macOS, Linux |
| Free trial | Not listed | Available |
Side-by-side breakdown across 16 features — pricing, deployment, integrations, and the capabilities that separate them in practice.
| Feature | Datto RMM | MSP360 RMM |
|---|---|---|
| Deployment model | Cloud-native | Cloud-native |
| Pricing model | Per endpoint (quote, ~$2–$4/endpoint/mo) | Per endpoint (quote-based) |
| Free plan | No | No (14-day trial) |
| Patch management | Yes | Yes |
| Remote access | Yes | Yes |
| Remote scripting | Yes (advanced) | Yes |
| Network monitoring | Yes (SNMP) | Basic |
| PSA integration | Autotask (native), others via API | ConnectWise, Autotask (via integration) |
| Backup integration | Datto Backup (same vendor) | MSP360 Backup (native, deep integration) |
| Kaseya ecosystem | Yes (Kaseya-owned) | No |
| Multi-tenant MSP portal | Yes | Yes |
| ComStore/automation library | Yes (ComStore) | Limited |
| macOS support | Yes | Yes |
| Linux support | Limited | Yes |
| White-label option | No | Yes |
| G2 rating | 4.5/5 | 4.3/5 |
Datto RMM vs MSP360 RMM is a shortlist-stage decision page meant to help IT buyers move from general research into a clearer vendor choice.
Datto RMM and MSP360 RMM usually stay on the shortlist for different reasons. Use this page to see where one product fits the current environment more cleanly, where the tradeoffs start to matter, and which differences deserve more pressure-testing before the team treats either option as the default choice.
The better fit depends on deployment preferences, automation needs, and how much operational complexity your team can absorb.
Before booking demos, answer these against your environment. If most resolve cleanly, you are ready to move forward — a smoother sales process is not the same as a better product fit.
Which product matches the team’s current operating model without requiring unnecessary process change?
Which option offers the cleaner path for rollout, onboarding, and long-term operational ownership?
Where do pricing mechanics, integrations, and platform scope create meaningful differences?
If neither option is a perfect fit, which tradeoff is easier to absorb over the next 12 months?
MSP360 RMM is a competent mid-tier RMM that works well for MSPs already using MSP360 Backup. Its G2 rating (4.3/5) is slightly below Datto RMM (4.5/5). The platform covers core RMM requirements and its backup integration is a genuine advantage for backup-first MSPs. It is less feature-rich than enterprise RMMs like Datto, NinjaOne, or ConnectWise Automate.
Datto RMM is owned by Kaseya, which acquired Datto in 2022. The product continues to be developed and sold as Datto RMM within the Kaseya portfolio. Kaseya also owns Autotask PSA, IT Glue, BullPhish ID, and other MSP tools.
Yes. MSP360 RMM supports white-label branding, allowing MSPs to present the client-facing portal under their own brand. Datto RMM does not offer white-label branding.
Yes. Datto RMM has native integration with Autotask PSA (both owned by Kaseya). Alerts in Datto RMM automatically create and update tickets in Autotask. This tight integration is one of the primary reasons MSPs use Datto RMM alongside Autotask.
Yes. MSP360 RMM functions as a standalone RMM without the backup products. However, the tight backup integration and bundled pricing are the primary value propositions — MSPs using MSP360 RMM without MSP360 Backup lose these advantages and may find Datto RMM, NinjaOne, or Atera more compelling.
Datto RMM's ComStore provides a library of pre-built automation components for common MSP workflows — software deployment, compliance checks, remediation scripts. MSP360 RMM has more limited pre-built automation. For MSPs with heavy automation requirements, Datto RMM's ComStore provides more out-of-the-box workflows.
Yes. MSP360 RMM supports Linux endpoint management alongside Windows and macOS. Datto RMM's Linux support is less complete. For MSPs managing Linux servers or workstations, MSP360's cross-platform coverage is an advantage.
Datto RMM is competitively priced for enterprise MSPs at $2–$4/endpoint/mo, but requires annual contracts with significant minimums. For smaller MSPs, the contract structure can be prohibitive. MSP360 RMM, Atera, and GoTo Resolve offer more flexible pricing for smaller practices.
MSP360 (formerly CloudBerry Lab) is an independent software vendor focused on MSP tooling. Its primary products are MSP360 Managed Backup (cloud backup for endpoints and servers), MSP360 RMM, and MSP360 Drive. The company is privately held and independent of Kaseya, SolarWinds, and other major MSP platform consolidators.
Datto RMM includes SNMP-based network device monitoring for routers, switches, and other network infrastructure. MSP360 RMM's network monitoring is more limited. For MSPs that include network device monitoring in their service delivery, Datto RMM's SNMP monitoring capabilities are more complete.
Use the software profiles to go deeper on pricing details, integrations, rollout fit, and editorial review before the team commits to a final vendor path.
Datto RMM gives teams a way to evaluate RMM software fit, deployment tradeoffs, and day-to-day operational usability.
MSP360 RMM gives teams a way to evaluate RMM software fit, deployment tradeoffs, and day-to-day operational usability.
Go deeper on product profiles, pricing, category context, and glossary terms before committing to a vendor path.
Return to the category hub when the shortlist still needs broader market context before the final vendor decision.
Check which tools in this category offer free tiers, trials, or community editions.
Open the full product profile for deeper pricing, deployment, review, and shortlist context.
Check commercial fit and pricing mechanics directly before treating the comparison as settled.
Open the full product profile for deeper pricing, deployment, review, and shortlist context.
Check commercial fit and pricing mechanics directly before treating the comparison as settled.
Use glossary terms when the comparison raises category language that still needs a clearer definition.
