PDQ Connect is cloud-only — there is no on-premises deployment option for the management console. The agent is installed on each endpoint and communicates with PDQ's cloud infrastructure over secure web sockets without requiring VPN, domain membership, or SMB network access.
Agent deployment can be handled via Group Policy, Intune, manual installation, or scripted distribution. Most teams are operational within a day of starting the rollout. The Entra ID integration allows PDQ Connect to identify devices registered in Entra ID that are missing the Connect agent, which simplifies gap analysis during initial deployment.
Platform support covers Windows and macOS. Windows is the stronger platform — the package library is deeper, the feature set is more complete, and the majority of reviewer feedback reflects Windows-centric environments. macOS support is functional for patching and inventory but less mature. Linux is not supported at all. For environments where Linux coverage is operationally significant, PDQ Connect cannot be the sole patching tool.
The integration ecosystem is narrow compared to full RMM platforms. PDQ Connect integrates natively with Entra ID (read-only device sync) and Freshworks. A REST API is available at the Premium tier for custom integrations.