Is GLPI truly free?
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GLPI is free as open-source software under GPLv2. You can download and deploy it on your own server at no cost. GLPI Network offers paid hosting (GLPI Cloud) and commercial support contracts. Self-hosting on your own infrastructure has no software licensing fee.
Does GLPI include a helpdesk?
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Yes. GLPI combines a full IT helpdesk ticketing system with asset management in one platform. This is a major advantage over Asset Panda, which is asset-only and requires a separate ITSM tool for ticket management.
Can GLPI auto-discover network assets?
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GLPI's auto-discovery requires the FusionInventory plugin, which deploys agents on endpoints to collect hardware and software inventory. Asset Panda does not have auto-discovery — it relies on manual entry or CSV import.
Does Asset Panda have a mobile app?
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Yes. Asset Panda has a dedicated iOS and Android mobile app with barcode and QR code scanning for field asset audits. GLPI is browser-based with no dedicated mobile app, though the interface is mobile-responsive.
Which tool is better for non-IT assets?
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Asset Panda is designed to track any asset type — IT hardware, vehicles, tools, furniture, AV equipment, or custom categories. GLPI's asset types are primarily IT-focused (computers, monitors, network equipment, phones). For non-IT asset tracking, Asset Panda is the better fit.
Does GLPI track software licenses?
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Yes. GLPI includes a full software license management module that tracks installed software, license counts, and compliance. Asset Panda treats software as an asset type with custom fields but is not a full SAM tool.
Is GLPI hard to set up?
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GLPI requires a Linux/Windows server with PHP, MySQL, and a web server (Apache/Nginx). Initial setup takes a few hours for someone comfortable with server administration. Asset Panda is fully cloud-based — signup and configuration takes minutes.
Does Asset Panda include maintenance scheduling?
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Yes. Asset Panda includes preventive maintenance scheduling — you can set up recurring maintenance tasks, receive reminders, and track maintenance history per asset. GLPI has a contracts module for maintenance agreements but less intuitive maintenance scheduling.
Can GLPI integrate with other ITSM tools?
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GLPI has plugins for integrations with external tools, but since it includes a helpdesk natively, most teams use GLPI as their ITSM platform rather than integrating it with a separate tool. Asset Panda integrates with ServiceNow, Zendesk, and Jira.
Which tool is better for a small IT team with a tight budget?
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GLPI is better on a tight budget — it is free software. A 10-person IT team managing 500 assets would pay $1,500/year for Asset Panda, while GLPI on a basic server costs only hosting fees. The trade-off is self-management vs. managed cloud service.