Atera charges per technician with unlimited endpoints. Datto RMM charges per device — roughly $2–$4/endpoint/month depending on volume. At 3 technicians managing 500 endpoints, that difference is over $13,000 per year before PSA.
Atera bundles PSA natively at every tier: ticketing, billing, contracts, time tracking, and invoicing are included. Datto RMM has no native PSA — it pairs with Autotask PSA, a separate Kaseya product requiring its own contract and pricing.
Datto RMM has a genuine edge for MSPs already running Datto backup hardware. Its BCDR integration is deeper than Atera's Acronis path, and the Kaseya ecosystem ties IT Glue, BrightGauge, and Datto appliances together in ways Atera cannot match.
This guide covers pricing math at multiple endpoint scales, PSA cost implications, BCDR integration trade-offs, and the Kaseya ownership factor — so you can make a decision without a sales call from either vendor.
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Atera is a cloud-only RMM and PSA platform headquartered in Tel Aviv. It charges per technician with unlimited endpoints — monthly cost stays fixed as you add devices. The base MSP Pro plan is $129/technician/month billed annually. Every tier includes remote monitoring, patch management, remote access via Splashtop, ticketing, billing, contract management, time tracking, and invoicing. Backup runs through an Acronis integration billed separately. Atera holds SOC 2 Type II certification with US and EU data residency options.
Datto RMM (formerly Autotask Endpoint Management) is a cloud-hosted RMM platform owned by Kaseya following its 2022 acquisition of Datto. It charges per device — typically $2–$4/endpoint/month depending on contract size — with no published pricing. It has no native PSA. Most deployments pair with Autotask PSA (also Kaseya-owned) under a separate contract. Datto RMM's defining strength is its native integration with Datto BCDR backup appliances and the broader Kaseya ecosystem.
The core trade-off: Atera wins on cost predictability, PSA consolidation, and pricing transparency — especially for teams managing high endpoint-to-technician ratios. Datto RMM wins for MSPs already embedded in the Kaseya/Datto stack, particularly those using Datto backup hardware. The right choice depends on your endpoint scale, existing stack, and whether backup integration depth is a primary service driver.
Atera gives teams a way to evaluate RMM software fit, deployment tradeoffs, and day-to-day operational usability.
Per-technician pricing, Cloud deployment, Windows, macOS, Linux operating-system support, and a trial path for early validation.
Atera is usually a better fit when cloud, per-technician, and Windows, macOS, Linux line up more closely with the environment your team actually needs to support.
Datto RMM gives teams a way to evaluate RMM software fit, deployment tradeoffs, and day-to-day operational usability.
Custom quote pricing, Cloud deployment, Windows, macOS operating-system support, and no clearly listed trial path.
Datto RMM is usually a better fit when cloud, custom quote, and Windows, macOS line up more closely with the environment your team actually needs to support.
Use the matrix as the fastest way to isolate hard differences in pricing, deployment, platform coverage, and trial access before you go deeper into rollout and workflow questions.
Atera vs Datto RMM is a shortlist-stage decision page meant to help IT buyers move from general research into a clearer vendor choice.
Atera and Datto RMM usually stay on the shortlist for different reasons. Use this page to see where one product fits the current environment more cleanly, where the tradeoffs start to matter, and which differences deserve more pressure-testing before the team treats either option as the default choice.
For most MSPs evaluating Atera versus Datto RMM in 2026, the decision is primarily a pricing model question. Once you add Autotask PSA to the Datto RMM total, the annual cost difference at any meaningful endpoint scale is large — often $8,000–$15,000/year in Atera's favor for a 3-technician team managing 300–500 endpoints. That gap funds real tools: endpoint security, documentation software, or a partial headcount addition.
Datto RMM's case is specific and genuine: if you have already deployed Datto BCDR hardware for clients, if Autotask PSA is running well and your team knows it, and if the Kaseya ecosystem is a strategic fit rather than a concern — Datto RMM is the right RMM layer for that stack. Disrupting a working ecosystem to save on the RMM line item is not always rational when the BCDR hardware integration has real daily operational value.
The Kaseya ownership factor deserves weight in the evaluation. For MSPs already in the ecosystem, it means deeper integrations and consolidated vendor management. For MSPs evaluating fresh, it means a product whose pricing and roadmap are shaped by Kaseya's commercial decisions — not Datto's original product vision. That uncertainty is not hypothetical; it has materialized for customers at renewal since 2022.
If you are starting fresh, do not use Datto BCDR hardware, and want an all-in-one platform with published pricing and predictable annual costs — choose Atera. If you are a Datto-first MSP with BCDR hardware deployed, Autotask working, and the Kaseya ecosystem serving your clients well — keep Datto RMM and skip the disruption.
Before booking demos, answer these against your environment. If most resolve cleanly, you are ready to move forward — a smoother sales process is not the same as a better product fit.
Which product matches the team’s current operating model without requiring unnecessary process change?
Which option offers the cleaner path for rollout, onboarding, and long-term operational ownership?
Where do pricing mechanics, integrations, and platform scope create meaningful differences?
If neither option is a perfect fit, which tradeoff is easier to absorb over the next 12 months?
Atera charges per technician with unlimited endpoints: $129/tech/month for MSP Pro billed annually ($139/month on monthly terms). Datto RMM charges per device at roughly $2–$4/endpoint/month — no published pricing, quote required. At 3 technicians managing 500 endpoints, Atera costs $4,644/year with PSA included. Datto RMM at $3/device costs $18,000/year before Autotask PSA. Add PSA at $65/user for 3 users and the Datto total reaches approximately $20,340/year — a difference of over $15,000 annually.
No. Datto RMM has no native PSA. It is designed to pair with Autotask PSA, a separate Kaseya product that requires its own contract. Autotask PSA is typically priced at $55–$80/user/month. For a 3-technician MSP, that adds $1,980–$2,880/year to the Datto RMM total. Atera includes PSA — ticketing, billing, contracts, time tracking, and invoicing — at every subscription tier with no add-on required.
Atera MSP Pro costs $4,644/year for 3 technicians, PSA included. Datto RMM at $3/device for 300 endpoints costs $10,800/year, plus Autotask PSA at approximately $2,340/year for 3 users — a total of roughly $13,140/year. Atera saves approximately $8,496/year at this scale. The math only favors Datto RMM when endpoint count is very low relative to technician count — typically below 30–40 devices per technician.
Kaseya acquired Datto in 2022. Datto RMM — formerly known as Autotask Endpoint Management — is now a Kaseya product. Autotask PSA, IT Glue, BrightGauge, and Datto BCDR are all under the Kaseya portfolio. Kaseya has been moving toward unified licensing across these products, and pricing and contract terms for Datto RMM have shifted for some customers at renewal since the acquisition closed.
Autotask PSA is the primary integration — both are now Kaseya products and the alert-to-ticket, bidirectional sync, and shared client record integration is purpose-built. Datto RMM also integrates with ConnectWise Manage and HaloPSA. Autotask is the default pairing for MSPs buying into the Kaseya ecosystem, but it requires a separate contract and is not included in Datto RMM pricing.
Atera has no native backup product. It integrates with Acronis Cyber Protect Cloud for backup. Jobs are managed through the Acronis console separately from the Atera dashboard — there is no native backup status or job alert visibility inside Atera. Acronis backup is billed directly by Acronis under separate pricing. This is a meaningful difference from Datto RMM's native integration with Datto BCDR appliances, where backup status is visible directly in the RMM console.
Datto RMM offers a 30-day free trial. Atera also offers a 30-day free trial with no credit card required. Both trial windows are the same length, but evaluating Datto RMM fully requires also configuring Autotask PSA for the complete workflow — which adds setup time and a second vendor evaluation to the process. Atera's trial covers the full platform, including PSA, within a single sign-up.
For most MSPs with standard billing needs, yes. Atera's native PSA handles ticketing, time tracking, billing, contract management, and invoicing. If your MSP runs flat-rate or time-and-materials contracts without complex multi-tier billing, Atera replaces both Datto RMM and Autotask PSA in a single subscription. MSPs with complex billing structures — multi-tier service agreements, usage-based billing, or advanced revenue recognition workflows — should run their actual billing scenarios through Atera's PSA during the 30-day trial before committing.
Atera covers Windows, macOS, and Linux OS patching plus third-party application patching from a unified policy engine. Datto RMM has a strong Windows patch engine but is more Windows-centric — macOS and Linux patch coverage is narrower. For cross-OS estates with a mix of Windows servers, macOS workstations, and Linux endpoints, Atera's patch coverage is more consistent. For purely Windows-centric environments, Datto RMM's patch management is solid and well-established.
Datto RMM is the better fit if you have deployed Datto BCDR appliances for clients. The RMM-to-BCDR integration is native — backup status, job alerts, and recovery events surface directly in the Datto RMM console. Switching to Atera means managing backup through the Acronis console separately, which removes the unified view your technicians use today. For MSPs where BCDR monitoring is a core SLA deliverable, that integration loss has real operational cost that should be weighed against any pricing savings.
Use the software profiles to go deeper on pricing details, integrations, rollout fit, and editorial review before the team commits to a final vendor path.
Go deeper on product profiles, pricing, category context, and glossary terms before committing to a vendor path.
Return to the category hub when the shortlist still needs broader market context before the final vendor decision.
Check which tools in this category offer free tiers, trials, or community editions.
Open the full product profile for deeper pricing, deployment, review, and shortlist context.
Check commercial fit and pricing mechanics directly before treating the comparison as settled.
Open the full product profile for deeper pricing, deployment, review, and shortlist context.
Check commercial fit and pricing mechanics directly before treating the comparison as settled.
Use glossary terms when the comparison raises category language that still needs a clearer definition.
