Can Asset Panda auto-discover network devices?
+
No. Asset Panda requires manual asset entry, CSV import, or API integration to populate inventory. Device42 performs agentless auto-discovery across the network using SNMP, WMI, SSH, and other protocols — finding assets without manual data entry.
Can Device42 track non-IT assets like vehicles?
+
No. Device42 is designed for IT infrastructure — servers, network devices, storage, virtual machines, and software. Asset Panda can track any physical or digital asset type including vehicles, tools, furniture, and AV equipment.
Does Asset Panda include barcode scanning?
+
Yes. Asset Panda's mobile app supports iOS and Android barcode and QR code scanning for checking assets in and out, performing audits, and updating asset records in the field. Device42 does not include barcode scanning.
Does Device42 map application dependencies?
+
Yes. Device42 automatically discovers application-to-infrastructure dependencies — showing which servers, databases, and network components an application relies on. This is critical for change management and impact analysis in IT. Asset Panda has no dependency mapping.
Which tool integrates better with ServiceNow?
+
Device42 has a deep ServiceNow CMDB integration that syncs discovered CIs into ServiceNow's CMDB in real time. Asset Panda integrates with ServiceNow for asset record lookup but the integration is shallower. For ITSM-driven IT asset management, Device42 is the better choice.
Does Asset Panda track software licenses?
+
Asset Panda can store software as an asset type with custom fields for license counts and expiry dates, but it is not a full software asset management (SAM) solution. Device42 includes full SAM with license compliance tracking against discovered installations.
Can Asset Panda be deployed on-premises?
+
No. Asset Panda is cloud-only. Device42 runs as a virtual appliance that can be deployed on-premises or in a cloud IaaS environment — important for organizations with data residency requirements.
Does Asset Panda track asset depreciation?
+
Yes. Asset Panda includes financial tracking features for purchase cost, depreciation schedules, and current book value — useful for accounting and asset disposal workflows. Device42 has limited financial tracking.
What is Device42's relationship with Freshworks?
+
Device42 was acquired by Freshworks in 2023. It integrates natively with Freshservice as a CMDB backend. The acquisition has expanded Device42's ITSM integrations while maintaining its standalone product availability.
Which tool is better for an IT department managing both IT and physical assets?
+
Many IT departments use both tools for different purposes — Device42 for IT CMDB and network infrastructure discovery, Asset Panda for physical asset tracking (mobile devices, AV equipment, peripherals). Asset Panda's per-asset pricing makes it affordable to add alongside Device42.