Sofia Nguyen

Research Lead

Sofia leads benchmark reports and software comparison frameworks across RMM, help desk, and patching categories.

Articles

Apple MDM software should be judged by enrollment quality, Apple-specific policy depth, app workflow maturity, and whether an Apple-first tool is the right tradeoff for the estate.

RMM and MDM solve different device-management problems, and the better choice depends on whether your team needs remote support leverage or mobile governance first.